Kidderminster Health Concern

Independent Kidderminster Hospital and Health Concern

 

 

Response to Post Office Closure Programme

This is my formal response to the proposed Post Office Branch Closures 
in my constituency of Wyre Forest.

First, a general point. It seems to me that to go through this closure exercise before the decision about the future of the Post Office Card Account has been taken is unwise and could even be thought to be devious. If the Post Office loses this account, it will threaten the existence of some of the branches because of decreased workload and so we could again have to go through another round of possible closures.

Up until now, closures have happened piecemeal and I have at least two examples of local closures that were made on condition that another branch would stay open only for that other branch subsequently to be closed as well.

Thus, ideally, I feel that this whole closure exercise should be delayed until the future of the Post Office Card Account is known. I am supported in this desire by a unanimous resolution of the Wyre Forest District Council which I expect will be in their formal response.

Turning to the four proposed branch office closures in Wyre Forest, I have had no approaches to me to argue with the proposed closure of the Wolverley branch, which is already temporarily closed, and the Stone branch.

However, there is violent, reasoned and extremely sensible opposition to the closure of the two other branches in Wyre Forest.

The Walshes Branch at 22 Queens Road, Stourport-on-Severn DY13 0BH

I have a petition worded as follows signed by 677 people, who have been in this branch in the last few weeks.

Post Office Counters Ltd has identified the Walshes Post Office situated at Queens Road as one of the many post offices which serve a local community as one to be closed in its latest round of cost cutting.

We the undersigned urge Post Office Counters Ltd to reconsider this closure since it will cause much inconvenience and extra hardship to many people in this community.

The people suggesting closure of this branch do not understand the geography of this part of Stourport. The Walshes Estate is one of the most deprived areas, not only in Wyre Forest but in Worcestershire as a whole. The distance quoted of 0.7 miles to the alternative Areley Kings branch, which is an altogether more prosperous part of Stourport, is hard to believe as owing to the street construction there is no direct route.

There is a significant population of elderly people who could not walk 0.7 miles and, to make it worse, some old persons accommodation and a caravan site with elderly people residing there, means that some elderly people are at least an extra 0.25 0.5 miles away from the Areley Kings branch.

Thus, I think it would be a very serious move for this deprived part of my constituency to lose a Post Office very much in the appropriate area for the population it serves and I hope the closure of this branch will be reconsidered.

Comberton Hill Branch, 39 Comberton Hill, Kidderminster, DY10 1QN

The following petition that has been signed by 777 people who use this Post Office:

We, the undersigned, who live, work or shop in the Comberton Hill area of Kidderminster urge Post Office Ltd to Keep Comberton Hill Post Office open. This Post Office, a dedicated Post Office, NOT a Post Counter in a corner shop, is a vita! part of a thriving business and retail street which is recognised as a major "gateway" to the town of Kidderminster, Access to all the alternate Post Offices involves hilly terrain and thus they are NOT accessible to the many elderly residents in this area who depend upon facilities on "The Hill".

It is significant that a lot of the signatures come from people over the age of 70 and that quite a number come from outside the immediate area because of the advantages this branch provides over other Post Offices in Kidderminster proposed as alternatives if this branch is shut.

Again, the geography is most important to understand. Comberton Hill is the main entrance to the town from the east and from the railway station. It is a thriving business community and the response to the consultation from the Wyre Forest District Council will list at least 48 private businesses and public service organisations that are located in the immediate area (listed below as Schedule 1). These use this branch office not just for the purchase of stamps and stationery but for the convenient safe deposit of their cash takings, for obtaining cash floats and for their post, in the case of mail order businesses which may consist of heavy articles.

The alternatives suggested are completely ridiculous. The Burcher Green branch is in quite the wrong direction for anybody using this route into Kidderminster. It is further out of the town centre, lost in a residential development to which there is no other reason to travel. It also happens to be up and down hill and would be quite out of walking range for many of the people using Comberton Hill now.

The other alternative suggested is the main Kidderminster Post Office in the town centre. This is quoted as a mile away. Parking is difficult and costly and, already, there are long queues at this Post Office at many times of day. For a small business, typical of those on Comberton Hill, to be able to spare the time for a member of its staff to leave their workplace, travel to the main post office, park and lug their heavy load would be quite impossible. Some of the businesses are run by a single handed owner and at the moment, he or she can shut the shop for five minutes or less and dash to the local office. With travelling parking and queuing, this could be an hour or more to go to the main office.

Thus, the Comberton Hill branch is vital to this area of Kidderminster. It is vital at this time, particularly, because plans are well advanced to enhance this entry to the town of Kidderminster from the railway station. Some new businesses, dependent on the Post Office, have opened up in this busy road where, in fact, one can park easily. The Severn Valley Railway and the Railway Museum are major tourist attractions at one end of Comberton Hill. The County Court and the Magistrates Court are in the middle of Comberton Hill, opposite the Post Office, and we have just had the excellent news that a unique Carpet Museum has obtained funding from the Heritage Lottery Fund, which means there will be another major tourist attraction at the bottom of Comberton Hill.

I would point out that there are two errors and one omission from the Branch Access Report. The errors are that there are steps at the entrance of the Branch and, in fact, there is a short ramp. The other is that the bus stop is 450 yards away when, in fact, it is far, far closer. The omission which I find inexplicable is that it is, as far as I can see, the only one of the Branch Access Reports that does not contain information about the average number of customer sessions per week. I understand it is on the document online, but was not provided initially. The Average Number of Customer Sessions (p/w) is quoted as 500-749 per week and I find it extremely difficult to understand that on these figures, the Burcher Green branch appears to be busier. Having said that, please do not assume that I think the Burcher Green branch should close in preference to Comberton Hill because, as I have said, it is sited in an important residential area.

I wonder if the Average Number of Customer Sessions (p/w) are enhanced by the online lottery facilities, as both Areley King and Burcher Green have these facilities and appear to me to have improbably large numbers compared to their neighbours under threat of closure.

In addition to the petitions, I have had large numbers of letters about the Walshes branch and the Comberton Hill branch and I consider it would be a disaster for the residential community around the Walshes branch and for the residential community, the business community and the exciting new entry to the town if the Comberton Hill Branch was to close.

Yours sincerely,

RICHARD TAYLOR


Schedule 1
Private businesses/public service organisations in the immediate area of Comberton Hill Post Office

A County Court A Magistrates Court Main line railway station
SVR tourist attraction A Care home A Hotel
Convenience-store s'mkt A Vet An Auction House
Two public houses An Insurance Brokers Baby wear shop
A Florist Clothes shops Hairdressers
An Estate Agents A Locksmiths A Party shop
Dance accessories shop A Health shop Chemists shops
Health and Beauty shops A Jewellers Accountants
Model shops A Betting shop A Mirror and Glass shop
A Furniture shop An Interior blind shop A Grocers
Exhaust and Tyre garage Solicitors Security services
A Laundrette Several "Take-aways"

Peter Luff, MP for Mid Worcestershire, www.peterluff.org.uk/ & chairman of the *Select Committee on Business and Enterprise, said it would be a

'..catastrophe for the entire Post Office network' if it lost its right to handle pensions and benefits. 
It would be quite appalling. 
The entire Post Office network would be in near meltdown.'

Luff said, of James Purnell's department - Secretary of State for Department of Work and Pensions (MP - Stalybridge & Hyde) jp.webbdesignstudio.net/

.. it had 'done its best over recent years to discourage people from using the card account because they say it costs the government money'.

* Member  Constituency Party
Peter Luff - Chairman Mid Worcs Conservative
Mr Adrian Bailey West Bromwich West Labour
Roger Berry Kingswood Labour
Mr Brian Binley Northampton South Conservative
Mr Michael Clapham Barnsley West Labour
Mr Lindsay Hoyle Chorley Labour
Miss Julie Kirkbride Bromsgrove Conservative
Anne Moffat East Lothian Labour
Mr Mark Oaten Winchester  Liberal Democrats
Mr Mike Weir Angus Scottish National
Mr Anthony Wright Great Yarmouth Labour

© Independent Kidderminster Hospital & Health Concern 1995-2008
(webdesign@chaddesley-corbett.co.uk)


Disclaimer: See Conditions on Homepage <Index>